Article
Photo of Philadelphia by Flickr user Ahd Photography. I participated recently in Philly Innovates, the city of Philadelphia’s innovation summit in partnership with Salesforce. Mayor Michael Nutter, Chief Customer Service Officer Rosetta Lue and Deputy Mayor Rich Negrin unveiled “The Philly Innovates Blueprint” to become a more connected city. Salesforce, best known for its customer relationship management product, has created an enhanced Philly 311 platform that allows for a multichannel user experience. As I talked to Michelle Lee, co-founder of Textizen, in the exhibit area, I saw a demo of the newly unveiled Open Data Philly platform. During lunch I looked around the room a bit more, and it became clear that Knight Foundation has been a catalyst for much of the city’s innovation in recent years.